5 minute read

Overview

75% Reduction in meeting follow-up time

40% Increase in action item completion rates

30% More productive meetings per week

Cygnet One, a leading Indian IT services company specializing in digital transformation, cloud solutions, and quality engineering, faced challenges in managing their global team's meeting productivity. With MeetMinutes, Cygnet One revolutionized their meeting workflows, bringing multilingual AI-powered transcription, intelligent summarization, and insightful team analytics to their diverse teams, ultimately driving better project outcomes and enhanced collaboration efficiency.

The Challenge

📝 Meeting productivity was scattered

Distributed teams across different geographies struggled with inconsistent note-taking and missed action items, impacting project delivery timelines

🌍 Language barriers hindered collaboration  

With teams speaking Hindi, English, and mixed languages, traditional note-taking tools failed to capture multilingual discussions accurately

⏱️ Post-meeting overhead consumed valuable time

Manual compilation of meeting minutes and action item tracking was eating into productive development hours

Our Process

Discovery & Consultation

Connected with Cygnet One's leadership team and conducted a comprehensive audit of their existing meeting workflows across different business units

Pilot Implementation

Within 72 hours, MeetMinutes was deployed across key project teams handling digital transformation initiatives for banking, healthcare, and manufacturing clients

Full-Scale Rollout

After witnessing immediate impact in productivity metrics, Cygnet One scaled MeetMinutes across all departments and client-facing teams

Use-Cases

They started MeetMinutes for the following use cases:

• Client Consultation Sessions Explore:

AI-powered transcription ensured accurate capture of client requirements and technical specifications, supporting Cygnet's consultative approach.

• Sprint Planning & Retrospectives Explore:

Automated action item extraction helped agile teams maintain momentum and team admin views helped ensure accountability across development cycles.

Results

• 30% improvement in project delivery efficiency through better meeting follow-through

• 85% reduction in manual administrative tasks related to meeting documentation  

• 2.1× faster client onboarding with accurate requirement captures and action item tracking

"Previously, our teams spent hours compiling meeting notes and chasing action items. With MeetMinutes' intelligent summarization, task management integration, and admin view analytics, we've reclaimed those hours for actual value-added work. It's been a game-changer for our digital transformation projects."    -   Ritesh Vaghela, Senior IT Manager, Cygnet One

Why MeetMinutes Works for IT services companies

This is how MeetMinutes enhances productivity for digital transformation teams

• Accurate multilingual transcription ensures global teams can communicate naturally

• Intelligent action item extraction keeps complex projects on track

• Seamless CRM integration maintains client context across all touchpoints

• Enterprise-grade security protects sensitive client information and project details

Still Wondering? 🤔

See how other IT Services companies are scaling their meeting productivity

Trusted by 100+ global technology companies